Portfolio of work
Scaling Walmart’s associate experience app with integrity
As features are rapidly added, an end-to-end audit of Walmart’s associate experience app uncovers usability and wayfinding enhancement opportunities.
A better calling experience enables better customer service
An in-app calling feature lets Walmart associates pause work to take customer calls from anywhere and provides guided support to ensure exceptional service.
Managing learning modules is a Cinch
Dashboard design of a new LMS platform that’s as delightful as it is meaningful.
A delightful email template for GameStop
A Pokemon newsletter for GameStop customers that’s interactive, personalized, and drives revenue.